What’s included in the price?
Every package includes accommodation, local transfers and the experiences listed for that package on the journey page. International flights are not included, so you can book them in the way that suits you best. We strongly recommend travel insurance, which you arrange separately.
What’s the difference between Classic, Explorer and Premium?
Classic covers the main, well-known sights of each journey. Explorer includes everything in Classic plus routes and places off the beaten path. Premium includes everything in Explorer plus many more experiences, and is the fullest version of the journey, sometimes with extra days.
Do I need travel insurance?
Travel insurance is recommended but not required, and it is not included in the price. We recommend arranging your own cover before you travel, ideally including cancellation and medical expenses.
How do I book, and how far in advance?
Choose a journey and package, then send us a free request with your preferred dates and the number of travellers. We check availability and email you a confirmation with the final price, after which you pay securely online. Please send your request at least two weeks before travel; two to three months ahead is ideal, and earlier still for peak season.
Is a deposit needed, and when is the rest paid?
No deposit is needed, and nothing is charged when you send a request. Once we confirm your journey, you pay the full amount online within the deadline stated in our email, which is normally seven days. Your journey is secured once payment is received.
What is your cancellation and refund policy?
The full terms are set out on our Cancellation & Refund Policy page. Any refund is made to the card used for the original payment. [Cancellation terms — to be confirmed]
Can you customise a trip or plan one to an unlisted destination?
Yes. Get in touch through the contact form and tell us what you have in mind, whether that is changing a listed journey or travelling somewhere else. We focus on places we know first-hand, so we will tell you honestly if a destination is outside what we can arrange well.
Are trips suitable for solo travellers, couples, families or groups?
Yes. You can send a request online for up to 12 travellers; for larger groups, please contact us directly. Children are welcome on most journeys, so let us know their ages and we will confirm what suits them.
Do I need a visa?
It depends on your nationality and the destination. We point you to the relevant official sources, but each traveller is responsible for holding a valid passport and any required visa or travel authorisation, such as ETIAS or ESTA. Requirements can change, so please check them well before departure.
Who will I be in contact with during the trip?
You will be in touch with [Founder name] and our local partners at each destination. You will also receive a contact number that you can use throughout the trip. [Contact details — to be confirmed]